MIKE SPEAR wrote on 02-13-2015

HONEST & STRAIGHT TO THE POINT

I BROUGHT MY 2006 BMW 550 IN FOR A MISFIRE AND MY CAR WAS SHAKING REALLY BAD AND THE OWNER MELVIN TOOK ME RIGHT IN. I WAS NEW TO THIS PLACE AND I WAS SURPRISED BY HOW LOUD HE WAS BUT HE EXPLAINED TO ME THATS JUST THE WAY HE IS. BUT AFTER A WHILE I WAS USED TO IT AND FELT VERY COMFORTABLE. MELVIN WENT STRAIGHT TO THE POINT AND SAW THAT IT WAS AN AIR LEAK, HE THEN TOOK OUT HIS ORANGE SCANNER AND SHOWED ME MY FUEL TRIMS AND HOW HIGH THE NUMBERS WERE. HE DEMONSTRATED HOW TO GET THE NUMBERS DOWN BY SPRAYING A CLEANER OF SOME SORT WHILE I WAS STANDING THERE ON THE LEAK AND I SEEN THE NUMBERS GO DOWN SO THAT TOLD ME HE KNEW WHAT HE WAS TALKING ABOUT WHEN I WENT TO 4 OTHER SHOPS THAT TOLD ME I NEEDED A MAJOR TUNE UP SPARK PLUGS AND WIRES ETC. MELVIN TOLD ME I SIMPLY NEEDED TO REPLACE THE INTAKE GASKET AND THAT FIXED THE PROBLEM. I RECOMMEND THIS SHOP TO ANYONE THAT HAS A CAR PROBLEM. HE ALSO STANDS BY HIS WORD THAT HIS DIAGNOSTICS IS FREE AND HE DOESNT CHARGE TO LOOK AT ANY CHARGE. THIS WILL DEFINITELY BE MY NEW MECHANIC SHOP.